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Volunteer opportunity description

Westminster Befriend a Family (WBAF) is a small established charity, supporting disadvantaged families and young people throughout the Borough of Westminster, providing early intervention support to vulnerable families for 28 years. In an ever-changing environment we have always responded to changing patterns of need in our community by developing innovative services.


Westminster Befriend A Family is constantly seeking to improve its service offered to the beneficiary families, young people and volunteers.  Our Broadening Horizons programme involves volunteer mentors working with young people experiencing a range of challenges and we are acting on feedback from our beneficiaries and service providers that there is a need for reference/guide books for both mentors and service users to be informed of the conditions they may encounter during their involvement with their mentees.

In addition our disadvantaged parents expressed their desire for guidance to help them gain a better understanding of the different situations, and challenges that might face their children.  The parents’ handbook will be translated into Arabic since it is the most common language for the families we work with.

The volunteering role – creating guide books for our service users and mentors

We are looking for professionals or students in human sciences, social research, international development etc. to work with us and our staff and volunteers to research, design and produce two guidance handbooks for our service providers and beneficiary-families (parents and children).

Therefore, if you have experience, knowledge, understanding or exposure to social development, child development, research methods (which can be interviewing, talking, etc.), mentoring and think you can help please get in touch.




Responsibilities and activities involved in creating guide books

  • Create content for two guide books for the following audiences:
    • One for parents of our service users to help and support them as parents.
    • One for our mentors.
  • Consult with parents and mentors to gain detailed understanding of the nature of the information required; what do they need, what would they find helpful in their work with our young people and families
  • Undertake research to gain more insights about the required topics (e.g. working with people with ADHD, dyslexia, child development stages, curriculum structure, how to recognise stress, etc.)
  • Suggest areas that could be covered in these handbooks and are beneficial to the stake-holders groups (mentors, parents, and mentees).
  • Review of content and layout, and create comprehensive user friendly handbooks that contain useful information.
  • Volunteers can choose either the parents handbook or the mentors’ handbook to write.

Other volunteer requirements/qualities
We are looking for students, professionals or individuals who have the following qualities:

  • Experience of/or proof of ability to write materials for reference purposes
  • A very good standard of written English
  • An ability to work collaboratively and sensitively with our service users, members of staff and management of Westminster Befriend A Family.
  • Ability to build relationships with a range of groups.
  • Great research skills.
  • Great communication skills.
  • Ability to use own initiative and creativity.

What’s in it for you?

WBAF is a small organisation with informal, but hardworking office culture. Therefore, by working at WBAF, you will have the chance to have a bigger impact and make real difference not only to WBAF operations, but also to the families we support. This role will also give you an opportunity to:

●Develop your research skills.

●Gain experience in a small, local charity.

●Build skills for college or work, which can be added to your CV.

●Utilise your existing research skills to support a small, local charity.


We are looking for someone who can give one day a week for a minimum of 3 months in our office in Buckingham Palace Road, near Victoria station.  You can do more if you like and we are flexible around this but we would like to complete the project within 3 months.

We are able to reimburse reasonable travel expenses.

Our volunteer needs

We need volunteers on these days:
September 27, 2018

Volunteer opportunity location(s)

About the organisation

Westminster Befriend A Family

Bob Cornell
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