Volunteer opportunity description

TITLE: Fundraising Administration Assistant

TIME COMMITMENT: 6 hours a week – ideally the same day each week but not essential.  We hope that you will stay with us for up to 6 months.

OVERALL PURPOSE: The Fundraising Team is currently in one of its busiest ever periods. We need additional help across a variety of administration functions to maximise our impact in 2019 and ensure we provide an excellent level of care to our supporters at all times. You will be a dynamic and enthusiastic volunteer, willing to complete a variety of tasks as requested.

Areas of responsibility:

  • Assist the Fundraising Team with general office administrative tasks such as, filing, printing, mailings.
  • Support the stewardship of supporters e.g. organise and send out fundraising materials; thanking by phone, email and post. 
  • Research and identify funding opportunities as requested by the fundraising team and conduct ad hoc research.
  • Support the team in the organisation of bucket collections, including researching and booking venues and coordinate volunteers 
  • Assist with events preparation such as prize research and promotion. 
  • Assisting the team in entering data onto our Salesforce database.




  • We are looking for volunteers with some experience of office work:
    • Experience of talking to people on the telephone (we'll help you get confident in this) - you will be talking to all types of supporters and willing to make pro-active telephone calls.
    • We also hope you will be a good communicator able to listen with warmth, understanding and sensitivity.
  • Able to use word, excel, internet, outlook.  We will also show you our database and train you to use it.
  • Good organisational skills as well as writing.


  • Interest in charity fundraising.
  • A genuine desire to support older people.

Also, volunteers and all those that work be willing to agree to The Silver Line’s Equality and Diversity policy, Confidentiality and Data Protection, our values and the rights of older people.

Expenses: We reimburse reasonable travel expenses within London and provide refreshments when you are volunteering with us.

Our volunteer needs

We need volunteers who are free at these times


Volunteer opportunity location(s)

About the organisation

The Silver Line

Holly de la Nougerede
Community and Challenge Events Manager
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